This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
I. Collecting and Using Your Personal Data
1.1 Types of Data Collected
Personal Data
While using our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include but is not limited to:
Email address
First name and last name
Phone number
Address, State, ZIP/Postal code, City
Payment and billing information
Usage Data
Usage Data
Usage Data is collected automatically when using the Service. Usage Data may include information such as Your device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including but not limited to the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
1.2 Tracking Technology and Cookies
We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. The technologies We use may include:
Cookies or Browser Cookies. A cookie is a small file placed on Your device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless You have adjusted Your browser settings to refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons — also referred to as clear gifs, pixel tags, and single-pixel gifs — that permit Vibe to count users who have visited those pages or opened an email and for other related website statistics, including recording the popularity of a certain section and verifying system and server integrity.
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
1.3 Use of Your Personal Data
Vibe Pilates may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account, including to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service available to You as a registered user.
For the performance of a contract, including the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication — such as mobile application push notifications — regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers, and general information about other goods, services, and events which We offer that are similar to those You have already purchased or enquired about, unless You have opted not to receive such information. We will send You marketing text messages only if You have separately opted in to receive them.
To manage Your requests to Us.
For business transfers, including to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.
1.4 Sharing Your Personal Data
We may share Your personal information in the following situations:
With Service Providers — We may share Your personal information with Service Providers to monitor and analyze the use of our Service and to contact You.
For business transfers — We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates — We may share Your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that We control or that are under common control with Us.
With business partners — We may share Your information with our business partners to offer You certain products, services, or promotions.
With other users — When You share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent — We may disclose Your personal information for any other purpose with Your consent.
With MarianaTek — As our third-party booking and payment platform, MarianaTek processes certain personal and payment information on our behalf. Please review MarianaTek’s Privacy Policy for information on how they collect, store, and use your data.
1.5 Retention of Your Personal Data
Vibe will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Vibe will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or We are legally obligated to retain this data for longer time periods.
1.6 Transfer of Your Personal Data
Your information, including Personal Data, is processed at Vibe’s operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
Vibe will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy. No transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
II. Your Rights and Choices
2.1 Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service. You may update, amend, or delete Your information at any time by signing in to Your Account and visiting the account settings section that allows You to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note that We may need to retain certain information when We have a legal obligation or lawful basis to do so.
2.2 Wisconsin Privacy Rights
Wisconsin Statute 100.177
As a Wisconsin-based business, Vibe Pilates is committed to compliance with all applicable Wisconsin consumer protection laws. In connection with your fitness center contract and membership, You have the following rights under Wisconsin Statute 100.177:
Right to Cancel — You may cancel your contract until midnight of the 3rd operating day after signing. Full cancellation terms are set forth in the Vibe Terms of Service. [Wisconsin Statute 100.177(6)]
Right to a Refund — In the event of facility unavailability, death, or disability, You are liable only for the proportional elapsed time portion of your contract. [Wisconsin Statute 100.177(11)(12)]
Right to Accurate Disclosures — Vibe is required to clearly and conspicuously disclose the identity, location, and nature of all facilities and services available to You. [Wisconsin Statute 100.177(3)]
Right to Legal Action — Any person injured by a violation of Wisconsin Statute 100.177 may bring a civil action for damages together with costs and disbursements, including reasonable attorney fees. [Wisconsin Statute 100.177(15)]
2.3 Opt Out of Communications
You may opt out of receiving promotional email communications from Vibe at any time by clicking the unsubscribe link in any email or by contacting us directly at hello@vibe-pilates.com. You may opt out of marketing text messages at any time by replying STOP to any message.
Please note that opting out of promotional communications does not opt You out of transactional communications related to your Account, bookings, or membership.
III. Disclosure of Your Personal Data
3.1 Business Transactions
If Vibe is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
3.2 Law Enforcement
Under certain circumstances, Vibe may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities — such as a court or a government agency.
3.3 Other Legal Requirements
Vibe may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of Vibe
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability
IV. Security of Your Personal Data
The security of Your Personal Data is important to Us. While We strive to use commercially acceptable means to protect Your Personal Data, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security.
All payment information is processed securely through MarianaTek. Vibe does not store your full payment card information on our servers.
V. Children’s Privacy
Vibe’s Service is not directed at children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us immediately at hello@vibe-pilates.com.
If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We will take steps to remove that information from our servers.
Please note that Vibe’s minimum age for participation in classes is 18 years of age, or 16 or 17 years of age with the written consent of a parent or legal guardian, as set forth in the Vibe Terms of Service.
If We need to rely on consent as a legal basis for processing Your information and Your jurisdiction requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
VI. Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
VII. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will post the updated Privacy Policy on this page and update the “Last Updated” date at the top of this Privacy Policy.
Changes to this Privacy Policy are effective when they are posted on this page. You are advised to review this Privacy Policy periodically for any changes.
VIII. Contact Us
If You have any questions about this Privacy Policy or how Vibe Pilates handles Your personal information, please contact us at:
hello@vibe-pilates.com
Vibe Pilates
2839 Mall Drive
Eau Claire, WI 54701
715-832-5050